What's On Blog / We are REOPENING

Attention Valuable Members and Guests,

More exciting new has just been announced from our partners at the City of Sydney, our indoor facilities at Ian Thorpe Aquatic Centre and Cook+Phillip Park Pool and the health club at Victoria Park Pool are officially reopening from Tuesday, the 23^rd of June!

Reopening Plan

We have a team of highly experienced leisure and safety professionals who are putting in place the necessary measures to ensure you, your friends and family are safe when you return.

Our Six Element Plan

1. We will ensure that our Staff are safe and ready to welcome you, and they will have received the necessary Training in some new ways of working.

2. We will have Re-Commissioned our facilities so that technically and environmentally they are ready to receive you.

3. We will have ensured that our Supply Chain is re-established and capable of meeting new demands.

4. We will have put in place new and heightened Safety and Hygiene protocols.

5. Our Marketing and Proposition element will ensure that you are kept fully informed of the necessary changes we have to make

6. We will have re-purposed some of our facilities to more easily apply social distancing, such as:

• Implementing the 25 metre turning booms to operate 2, 25 metre pools at Cook+Phillip Park Pool and Prince Alfred Park pool to allow more of our community to utilise our facilities at this time 
• Having an advance booking system that limits the number of customers in Group Exercise at any one time

Opening Hours

Please see below our opening hours for the various facilities offered. Please note the maximum capacity allowed for each pool as well as the health club. Once capacity has been reached in each section of the facilities a one in – one out policy will be adopted.

Aquatic Facilities:

50m Pool

6am – 7pm Monday to Friday

Maximum capacity: 24 patrons (3 per 50m lane)

Splash Pool

Will remain closed until further notice.

Health Club Facilities

6am – 7pm Monday to Friday

Maximum capacity: 42

Creche and Kiosk

Will remain closed until further notice.

Direct Debit Resumption

All fortnightly direct debits will resume on the 3rd of July. This applies for Health Club, Aquatic, Learn to Swim and Squad memberships.

In recognition of the reduced service levels The City of Sydney has elected to delay all price increases until 1 October 2020.

If you do not wish to resume your membership at this time, we are offering you the opportunity to re-suspend your membership free of charge for up to 6 weeks from the 23rd of June. Alternatively, your membership can be cancelled for you if you wish.

To resuspend or cancel your membership please email lmann@belgravialeisure.com.au

Health Club

At this stage we don’t expect there to be wait times due to reaching capacity, therefore you do not need to book (except Group Fitness).

Some gym equipment will be unavailable for use to allow for social distancing rules.

There will be a strict no towel, no train policy. You must use either a beach or bath towel to ensure that the entire area of the equipment is covered.

All equipment must be wiped before and after use – you will find antibacterial wipes to use.

The resumption of our Take Charge, Personal Training, Exercise Physiologist and Small Group Training programs is to be announced at a later date.

Group Fitness

Group Fitness will return on the 29th of June with a reduced timetable. Group fitness will have a strict 20-person capacity, bookings are required and can be made 48 hours prior to the class. Please book in for your class via the LINKS terminal, at reception, or by giving us a call on (02) 9518 4880.

Further Changes to Expect

COVID Check-In

All patrons (including children) must check in before entering the facilities, for contact tracing purposes, through the completion of a questionnaire. You will receive an email once the questionnaire has been completed and this must be shown to our staff before you are granted entry.

Please allow yourself more time to complete the necessary control measures. 

Changing Rooms 

They will be available but we ask that you still try and limit your time in the centre and follow the 4 square metre regulation within the change room areas.

Lockers

Lockers will be available however, please ensure that you practice social distancing guidelines whilst using the lockers.

Water Fountains 

Will be unavailable. Please ensure you bring a full bottle of water with you upon each visit. 

Sanitisation Stations

Have been placed throughout the centre for you to use. 

Cashless Transactions

We are CASHLESS and will require all payments to be made via EFTPOS until further notice.

We look forward to seeing you soon!

We have been delighted that the NSW state government continually stressed the importance of exercise and we hope that you have found the 360@Home with its free online classes and other content beneficial at this time.

This has been a tough time for everyone, and we are so proud of so many of our staff who have been volunteering in their local communities providing such valuable service to the vulnerable and those in need.

Please be assured of our ongoing commitment to you and we very much look forward to welcoming you back to these facilities. 

Kindest regards, 

Victoria Park Pool Management